ENGAGING FACILITATION SKILLS
Demonstrating Leadership -
letting the group know who's in charge
Creating an Open Environment - inviting people to be a part
of the group
Encouraging Connections - helping people get acquainted and
connected
Building Group Rapport - facilitating a sense of teamwork and
unity
Defining Group Identity - establishing the group purpose and
personality
INFORMING FACILITATION SKILLS
Providing Information -
presenting facts, resources, knowledge, theories, or data
Soliciting Information - asking questions, surveying ideas,
or gathering data
Clarifying Ideas or Concepts - making sure everyone is on the
same wavelength
Conceptualizing - using new knowledge to better understand
the group
Learning from Within the Group - gathering information about
the group itself
INVOLVING FACILITATION SKILLS
Inviting Participation and
Interaction - prompting action, contact, and dialogue
Bouncing Back to the Group - shifting focus away from the
leader
Recognizing Commonalities & Promoting Consensus - finding
common ground
Supporting Cooperation & Group Cohesion - fostering group
unity
Experimenting with New Behavior - encouraging members to try
new things
PLANNING FACILITATION SKILLS
Brainstorming -
identifying multiple possibilities
Generalizing - taking experience from one area and trying it
in another
Strategizing - determining the best way to approach an issue
Applying - putting knowledge into action or taking learning
with you
Making Specific Plans - creating an action plan
Copyright © 1998 Jeff E. Brooks-Harris & Kevin G. Shollenberger. Permission is granted to copy and use this handout provided this copyright notice remains intact.
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